WASHED Mobile Detailing (“WASHED,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our advertisements, request a quote, schedule an appointment, or use our mobile detailing services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Service address or general location
Vehicle year, make, model, size, and condition
Services you are interested in
Preferred appointment timing
Messages, photographs, reviews, and other information you send us
Payment and transaction information
When payments are processed through a third-party provider such as Stripe, the payment provider may collect and process your card or banking information. WASHED generally does not receive or store your complete payment-card number.
Our website, Meta advertisements, and service providers may also automatically collect information such as your IP address, browser type, device information, pages visited, referring website, ad interactions, and cookie or tracking-pixel information.
How We Use Your Information
We may use your information to:
Provide quotes and respond to inquiries
Schedule and manage detailing appointments
Provide and improve our services
Contact you about pricing, availability, appointments, or service updates
Process payments and maintain transaction records
Send appointment confirmations and reminders
Provide customer support
Improve our website, advertisements, and customer experience
Prevent fraud, misuse, or security incidents
Comply with legal and regulatory obligations
Calls and Text Messages
When you provide your phone number and request information from WASHED, you authorize us to contact you about your quote, appointment, or requested services by telephone or text message.
Message and data rates may apply. You may ask us to stop sending promotional text messages at any time by replying STOP. Consent to receive promotional messages is not a condition of purchasing our services.
Meta Lead Forms
When you submit information through a Facebook or Instagram lead form, Meta may process your information according to Meta’s own privacy policies. Meta then provides the submitted information to WASHED so we can respond to your request.
We use information received through Meta lead forms to provide quotes, answer questions, schedule services, and follow up about the detailing service you requested.
How We Share Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary with:
Website hosting and technology providers
Advertising platforms such as Meta
Payment processors such as Stripe
Email, telephone, or text-message service providers
Scheduling, customer-management, or analytics providers
Professional advisers, insurers, or government authorities
Other parties when required by law or necessary to protect our legal rights
These providers may receive only the information reasonably necessary to perform services for us.
Cookies and Advertising Technologies
Our website and advertising partners may use cookies, pixels, and similar technologies to understand website activity, measure advertising results, improve performance, and show relevant advertisements.
You may be able to limit cookies through your browser settings. Disabling cookies may affect certain website features.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations.
When information is no longer needed, we may delete, anonymize, or securely dispose of it.
Data Security
We use reasonable administrative, technical, and physical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please do not send Social Security numbers, account passwords, medical information, or other highly sensitive information through our website, advertisements, email, or text messages.
Your Choices and Privacy Requests
You may contact us to:
Ask what personal information we have about you
Correct inaccurate information
Request deletion of your information
Withdraw consent for promotional communications
Ask questions about our privacy practices
Some information may need to be retained for legal, accounting, fraud-prevention, or legitimate business purposes.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content practices of those third parties.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
Questions or privacy requests may be submitted through:
WASHED Mobile Detailing
Avondale, Arizona
Website: https://washeddetailing.com
Email: leosilva3300@gmail.com